These Terms & Conditions apply to the use of careerbuilderspro.com and to services provided by MyCareerBuilders LLC ("the Company," "we," or "us"), unless a signed written engagement agreement specifies different terms. A service proposal, statement of work, or engagement confirmation defines the actual deliverables and commercial conditions for each client. These terms do not override rights that cannot lawfully be excluded.
KEY ENGAGEMENT CONDITIONS
48-hour cancellation window and package-based revisions.
After 48 hours from written project confirmation, once substantive work has begun, payments are not refundable, except where applicable law requires otherwise. Once final deliverables are issued, payments are not refundable. The number of included revisions depends on the package selected and is confirmed in writing before work begins.
1. Scope of services
We provide executive resumes, mandate-targeted letters, leadership biographies, board candidacy documentation, leadership profiles, and related professional communications. Availability, output formats, milestones, and additional services are agreed for each engagement.
The website provides information about our services but does not itself create a service contract or guarantee that an engagement will be accepted.
2. Proposals and project confirmation
A project is considered confirmed when the client accepts the written proposal or statement of work, completes any required onboarding, and pays any agreed initial amount. The written confirmation identifies the package, deliverables, timing assumptions, fees, revision entitlement, and any dependencies.
Changes requested after confirmation may require revised pricing, deadlines, or a separate statement of work. We do not begin a paid assignment solely because a visitor submitted a website inquiry.
3. Client responsibilities
Clients are responsible for providing accurate career history, dates, roles, business metrics, credentials, and any necessary supporting information. We may ask for clarification or source verification and will not knowingly invent achievements, qualifications, affiliations, or professional outcomes.
Clients must ensure they have the right to share submitted material and should remove or obtain authorization for proprietary employer information. Delays in required client inputs may affect the delivery schedule.
4. Fees, payment and delivery timelines
Prices, payment schedules, currency, and any additional charges are shown in the accepted proposal or invoice. A request for expedited work is subject to capacity and written acceptance. Delivery periods begin according to the agreed onboarding and payment conditions and depend on receiving the required source material.
Any third-party costs or additional services will be identified before they are incurred unless otherwise expressly agreed.
5. Cancellation and refund policy
Within the first 48 hours: A client may request cancellation in writing within 48 hours after written project confirmation. If work has already been performed, any refund may be adjusted for completed work or nonrecoverable costs to the extent permitted by applicable law and the agreed proposal. The Company will review the request and provide a written response.
After 48 hours and commencement of work: Once 48 hours have passed since written project confirmation and substantive work on the engagement has begun, amounts paid for that project are nonrefundable, except where a refund is required by applicable law or expressly provided in a signed agreement.
After final delivery: Once final deliverables have been issued in accordance with the agreed scope, the engagement is treated as completed and payments are nonrefundable, subject to applicable legal rights and any written exception.
If work has not begun: Where cancellation occurs after 48 hours but substantive work has not begun, the request will be assessed against the written engagement terms, any committed costs, and applicable law. This policy does not automatically forfeit payment for work that has not been performed.
Cancellation and refund requests must be sent to intake@careerbuilderspro.com and should identify the client, project, and confirmation date. Nothing in these terms excludes remedies for service nonperformance, misrepresentation, or other rights that cannot lawfully be waived.
6. Revisions, scope and approval
Each package includes a defined number of revision rounds. The exact allowance, review window, and turnaround expectations are set out in the accepted proposal or written engagement confirmation. There is no unlimited revision entitlement unless expressly agreed in writing.
A revision round is a consolidated set of reasonable changes to an agreed draft that remain within the original brief. Materially new documents, a different target mandate, major changes to the client-provided history, or requests outside the approved scope may be quoted as additional work.
Clients should return consolidated feedback within the review period specified in their proposal. Once the agreed revision allowance is used or the final version is approved and delivered, further changes may be charged separately.
7. Deliverables and intellectual property
Deliverables are normally provided in the formats specified in the proposal. Upon receipt of all fees due, the client may use the final client-specific documents for their intended professional purposes. We retain rights in our pre-existing methods, reusable templates, internal working materials, and general know-how, except as otherwise agreed.
The client remains responsible for checking factual accuracy and approving the final professional claims and materials before external submission.
8. Confidentiality and privacy
We treat career information and draft professional materials with professional discretion and share them with personnel or service providers only as appropriate to the engagement. Additional confidentiality obligations may be established by written agreement for sensitive projects.
Do not submit confidential files through the public contact form. The Privacy Policy explains how website information is processed.
9. No recruitment or appointment guarantee
MyCareerBuilders LLC is an independent documentation and communications consultancy. We do not guarantee interviews, shortlisting, executive search placement, compensation increases, board appointments, or selection outcomes.
Recruiting organizations independently control their evaluation, interview, hiring, and appointment decisions. Paying for a document package does not buy access to an opportunity, preferential review, or a recruiting recommendation.
10. Disputes and limitations
Please raise service concerns promptly at intake@careerbuilderspro.com so the team can review them with reference to the accepted scope. Any limitation of responsibility, applicable law, dispute resolution process, or venue may be further specified in a signed engagement agreement, subject to mandatory legal protections.
Nothing in these terms limits liability or remedies where doing so would be prohibited by applicable law.
11. Changes to these terms and contact
We may update the website terms for future engagements. Changes do not retroactively alter a client-specific signed agreement without appropriate consent. The date above identifies the latest published version.
MyCareerBuilders LLC
Website: careerbuilderspro.com
Service and policy inquiries: intake@careerbuilderspro.com